Sunday 23 Feb 2020

Cellphone Outage Affects Many Carriers in Wayne County, State

No, it’s not just you…a Verizon wireless outage is affecting a large part of the state of North Carolina, including areas from Charlotte, up through the Triad and across to the Triangle and Downeast, including Wayne County.

Customers across the area are having issues with their internet access, cell phones and landlines. says reports started spiking just after 9:30 AM, with the largest number of reports coming from Greensboro.

No word from Verizon on the cause of the outage or when they expect service to return.

WRAL-TV reports reports that according to officials, Verizon uses Charter Communications fiber lines to carry information between its cell sites and the core network in the central NC area.

“This morning Charter made a change to its network which impacted a number of our cell sites,” said an official.

Charter said they are working quickly to fix this issue.

UPDATE: reports that the issue appears to be spreading.  Verizon, Sprint, T-Mobile, and AT&T (though not as bad) are all having problems — even Straight Talk and U.S. Cellular are spiking with outage reports. Looking at the complaints, the majority of users are reporting that they can’t make phone calls or send texts, with plenty of people also saying that mobile data isn’t working.


  1. pyrate says:

    It’s called ironic humor. Sorry that you didn’t get it.

  2. pyrate says:

    I was gonna comment on this story but my phone won’t connect! LOL!!!


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