Sunday 23 Feb 2020

United Way Celebrates National 2-1-1 Day

February 11th is National 2-1-1 Day. United Way of Wayne County is proud to join United Ways across North Carolina and the nation in celebrating NC 2-1-1, the free, confidential information and referral system that connects callers and web visitors to health and human services 24 hours a day/7 days a week/365 days a year. 2-1-1 helps people find resources for service needs such as food, housing, utility payment assistance, job training, information about health care providers, and more. NC 2-1-1 is also a part of the NC State Emergency Response Team. When activated during a disaster, NC 2-1-1 becomes the public information portal for disaster related information.

Residents who are looking for help, can simply dial 2-1-1 to reach a live, trained NC 2-1-1 call specialist who can connect them to local assistance. Calls to NC 2-1-1 are free and confidential, and information can be provided in over 170 languages. NC 2-1-1’s database is also accessible via for anyone wishing to self-search for organizations and programs to meet their needs.

“Last year thousands of callers from our community turned to NC 2-1-1 for help finding assistance. We are proud to be a part of this statewide and national system that brings such a valuable service to our community“ said, Sherry Archibald, United Way of Wayne County Executive Director.

Locally, United Way of Wayne County is asking supporters of 211 to help promote 211 on social media and in their everyday life. Brochures and posters promoting 211 are available at the United Way office. Please call 991-735-3591 if you would like to reserve 211 promotional materials for your organization.

Social media users can help give 211 a voice. On February 11th, a 2:11 PM advocates for 211 are asked to share a video of themselves making a noise (car honking, party horn, whistles etc.!) and use the hashtags #211 and #team211. Temporary profile pictures will be available from February 10-12 and Instagram stickers featuring 211 are already available. In addition, United Way of Wayne County has designed an email signature block promoting 211. If you would like to use the graphic in your email, please contact [email protected].  United, we can help 211 reach those who need it.

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