Telecommunicators at Wayne County 911 went live this week with Emergency Fire Dispatch, better known as EFD.

Priority Dispatch Corp. was on-site throughout the week to assist Wayne County 911 in the transition.

The Fire Priority Dispatch System (FPDS®) equips emergency dispatchers to handle a wide range of cataclysmic events, from structure and brush fires to backcountry distress and sinking vehicles.

The solution makes it possible to consistently send the right people and equipment to the scene—with the right information—and provide lifesaving support when necessary.

With proven protocols guiding each conversation, call-takers can successfully meet the ever-evolving challenges and needs of firefighters around the world, improving safety and outcomes for everyone involved.